Betjli Responsible Gaming — a commitment to safe and healthy play

Betjli believes that entertainment is meaningful only when enjoyed with awareness and control. We place the highest importance on the mental health and financial security of every player in Bangladesh. On this page you can learn how to set limits, recognise risks, and seek help when needed. Our goal is for every session to be enjoyable, stress-free, and entirely voluntary. We are always ready to ensure your protection.

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Responsible Gaming Principles

Keeping these key points in mind while using our platform will ensure your experience remains positive at all times.

Set time limits

Before a gaming session, decide in advance how long you will play. Playing continuously for long periods can reduce focus and judgment. Take a short break after each session and redirect your attention to other real-life activities. When you manage your time well, gaming always remains a source of entertainment. betjli lets you enable a session timer directly from your account settings.

Play within a budget

Set up a separate gaming budget that will not affect your day-to-day expenses. Only use money that, if lost, will not negatively impact your lifestyle. Never game with borrowed money or by breaking into your savings. Setting a weekly or monthly deposit limit reduces the risk of overspending. betjli lets you set and adjust these limits yourself.

Understand your situation

If gaming causes anxiety or distress instead of enjoyment, that is a warning sign. Repeatedly playing to chase losses, withdrawing attention from family and work, or playing in secret — these can all be signs of a problem. Ask yourself honestly and, if needed, talk to someone close to you. Acknowledging a problem is a sign of strength, not weakness. Staying aware means you can always make the best decision.

Use the self-exclusion feature

If you feel you need a break, you can use the self-exclusion option on betjli. Once activated, you will not be able to log in to your account for a specified period. You can choose the duration of the break yourself — from a few days to a longer term. During this time, our support team is ready to introduce you to alternative support resources. Your well-being comes first for us.

✦ Know Your Limits ✦ Play for entertainment ✦ Stick to your budget ✦ Take a break when needed ✦ For ages 18+ ✦ Help is always available ✦ Stay aware ✦ Enjoy safely ✦ Know Your Limits ✦ Play for entertainment ✦ Stick to your budget ✦ Take a break when needed ✦ For ages 18+ ✦ Help is always available ✦ Stay aware ✦ Enjoy safely

Recognise the warning signs

Gaming addiction develops gradually and is often difficult to recognise on your own. If the following signs apply to you, it is time to seek support.

Trying to chase losses:

Repeatedly returning to play in order to recover lost money, and betting more each time, creates a dangerous cycle. If you notice this tendency, take an immediate break and assess the situation with a clear head. Remember, the outcome of each game is independent and previous losses have no effect on new bets. Decisions made in the heat of the moment often lead to greater financial loss.

Neglecting family and relationships:

Spending less time with family due to gaming, neglecting work or studies, and avoiding social interactions are worrying signs. If loved ones express concern about your gaming habits, take their words seriously. Relationships are far more valuable than gaming and are hard to rebuild once damaged.

Financial pressure building up:

Taking out loans for gaming, borrowing money from others, or cutting essential expenses to place bets can lead to serious financial hardship. Make a commitment to yourself never to spend even one BDT on gaming beyond your budget. If needed, contact our support team for assistance with setting limits.

The control you have

Log in to the betjli platform to use these features directly.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit limit. Once set, this limit can be reviewed at any time from your account settings. Lowering the limit takes effect immediately, while increasing it is subject to a mandatory waiting period. This protects you from overspending in moments of impulse. It is one of the most effective ways to manage your budget.

Session Break

You can temporarily pause your account for a set period — such as 24 hours, 7 days, or 30 days. During the break you will not be able to access the platform or make any transactions. Use this time to rest, spend time with family, and regroup. Once the break ends, you will automatically regain access. This feature is completely free and can be activated at any time.

Permanent Self-Exclusion

If you want to take a complete long-term break from gaming, choose the permanent self-exclusion option. Activating it will fully disable your account and necessary steps will be taken to prevent new accounts from being opened. Although this decision may feel difficult, it is often the right and courageous choice. Our support team will assist you throughout the entire process. Nothing matters more to us than your well-being.

Strictly prohibited for under-18s

Betjli provides services exclusively for adults and account registration is strictly prohibited for anyone under the age of 18. An age verification process is active during registration, and additional identity confirmation may be requested in suspicious cases. If you have a minor in your household, make sure your device is protected with a PIN or password. We are committed to working together with parents to protect minors. If you suspect an account is being used by a minor, please notify us immediately.

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Advice for Parents

Install child-protection software on your device that restricts access to online gaming sites.
Keep your account password private and away from children or underage members of your family.
Have open conversations with your children about online entertainment and help them build healthy digital habits.
If you notice any inappropriate use, contact our support — we will take prompt action.

Steps to seek support

If you feel you need help, follow these simple steps.

1

Self-Assessment

Reflect honestly on your gaming habits. Write down how much time and money you are spending. This information will help you determine your next steps.

2

Set Limits

Go to account settings and enable a deposit limit or session timer. This step may seem small but makes a significant difference in the long run. Set the limit realistically.

3

Contact Support

Reach out to our support team and let them know your situation. They will guide you toward the right help without judgment. Your privacy is fully protected.

4

Break or Exclusion

If you feel the need, choose a temporary break or permanent self-exclusion. During this time, take care of yourself, stay close to loved ones, and seek guidance from a professional counsellor.

Responsible Gaming — FAQ

Find answers to the most frequently asked questions about responsible gaming here.

After logging into your betjli account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you will find the ability to set separate limits for daily, weekly, and monthly deposits. Lowering a limit takes effect immediately, but requests to increase a limit will require a waiting period to help prevent impulsive overspending. You can contact our support team for assistance with any issues.

Before self-exclusion is activated, you will be given the opportunity to withdraw any balance remaining in your account. Once the withdrawal is complete, the account will be deactivated. Your balance is also preserved when the account is reactivated after the exclusion period ends. If any technical issues arise, our support team will assist you. The security of your funds is our priority.

If you find it hard to stop gaming, keep playing to chase losses, neglect family and work, or face financial problems because of gaming — you may need support. If these signs appear, there is no need to blame yourself; taking action quickly is the wisest thing to do. Our support team can connect you with professional help resources. You are not alone — asking for help is a sign of courage.

No, betjli strictly prohibits anyone under the age of 18 from opening an account or using the platform. Age verification is mandatory during registration, and identity documents are checked in suspicious cases. If a registration attempt by a minor is detected, the account is immediately closed and any deposited funds are returned. Parents should ensure the security of their devices and accounts.

Start your safe gaming experience with betjli today

By choosing this path of responsible gaming, you will not only enjoy entertainment but also keep yourself in a healthy and secure environment. Every feature and control mechanism on our platform has been built with you in mind. Register today for safe and fun play, or visit our FAQ page for more information. Your control, your responsibility — and we are always here to support you. An aware player is the happiest player.

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